Terms And Condition

Welcome to Alter-x.com. This Website is owned and operated by Alter x, having its registered office at C4c/307, Janak Puri, New Delhi, Delhi, India – 110058. By using our Alter-x.com services or Purchasing a product or fashion accessories through Alter-x.com, you are agreeing to be bound by our terms and conditions.

This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button on this electronic contract, you are consenting to be bound by this User Agreement. Please ensure that you read and understand all the provisions of this document before you start using the Alter-x.com.

If you do not agree or accept any of the Terms and Conditions contained herein, then please do not use the Alter-x.com or avail any of the services being provided therein.

If this document is not in a language that you understand, you shall contact Alter-x.com at the email [Company E-mail] Failure to do so within 24 (Twenty-Four) hours from the time of receipt of this document and your acceptance of this document by clicking “I ACCEPT” button shall be considered as your understanding of this document.

  1. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“User”) and Alter x, doing business as Alter-x.com (“Alter-x.com “, “we”, “us”, or “our”), concerning your access to and use of the Alter-x.com website as well as any other media form, media channel, mobile website related, linked, or otherwise connected thereto (collectively, the “Site”).
  2. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the site and you must discontinue use immediately.
  3. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time.
  4. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
  5. The users shall provide their financial data and details only after getting agreed with the terms of use.

By using the Alter-x.com, you represent and warrant that:
  • All registration information you submit will be true, accurate, current, and complete.
  • You will maintain the accuracy of such information and promptly update such registration information as necessary.
  • You have the legal capacity and you agree to comply with these Terms of Use.
  • You are not a minor in the jurisdiction in which you reside.
  • You will not access the Website through automated or non-human means, whether through a bot, script or otherwise.
  • You will not use the Site for any illegal or unauthorized purpose.
  • Your use of the Website will not violate any applicable law or regulation.
  1. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).
  2. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access Alter-x.com. Accordingly; you are responsible for all activities that occur under your accounts.
  3. Accessing (or attempting to access) Alter-x.com by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) Alter-x.com through any automated, unethical or unconventional means.
  4. Alter-x.com does not screen or censor the customers who register on or/and access the Alter-x.com platform. You assume all risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Alter-x.com only for the lawful purposes without infringing the rights or restricting the use of this platform by and the third party.
  5. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

      1. In order to make a purchase on Alter-x.com, you may be required to register with an account on Alter-x.com. You agree to keep your User ID and Password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
      2. To complete your Account registration or to facilitates the delivery of the ordered products, you must provide us with your full legal name, business address, phone number, a valid email address, area pin code for shipping and any other relevant information indicated as required.
      3. You acknowledge that Alter-x.com will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Alter-x.com and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Alter-x.com can only be authenticated if they come from your Primary Email Address.
      4. Alter-x.com allows customers to order a fashion product or accessories through Alter x website, upon acceptance of such orders, the Alter x, subject to the terms and conditions set out herein, facilitates delivery or shipping of the products ordered by the customers through Alter-x.com.
      5. We generally send the confirmation mail for product’s order or notification for the purchase to the user within 24 (twenty-four) hours after the order confirmation and shipping of that product by Alter x. If you have not received the order confirmation mail, in such case you may contact us immediately through contact us or by writing mail to us.

        1. When you make a purchase of fashion products or accessories on Alter-x.com, you agree to pay us the specific monetary amount or the reflected price on product page to facilitates the delivery of such products. The final amount required for payment for the product that you ordered will be shown to you immediately prior to making final payment for the product.
        2. For that you agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that your transaction can be completed. We bill you through an online billing account for purchases made via the Alter-x.com.
        3. GST and other applicable taxes will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in INR, if ordered in India, or if an order made outside from India, in such case payment shall be made in relevant currency. Certain products offered by the Alter-x.com may be eligible for business purchases, upon your purchase of product(s) eligible for business purchases, you may be able to avail the benefits of the GST input tax credit. Accordingly, at your request, an invoice containing the GSTIN as provided by you (“Tax Invoice”) shall be issued to you by the seller(s) selling such products through Alter-x.com.
        4. You agree to pay all charges at the reflected prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to EMI basis, then you consent to us charging your payment method on EMI basis without requiring your prior approval for each EMI payment, until you notify us of your cancellation.
        5. If an order made outside from India, in such case Alter-x.com shall not be responsible for any custom duty or taxes levied on the product by that country’s authorities when the shipment of the product reached to that country. It is advisable to customer to inquire about the custom duty or taxes from their custom authority.
        6. We accept the various forms of payment e.g. Debit Card, Credit Card, Net Banking, NEFT, UPI through using third party payment gateway. By using the services, you also accept the third party terms and conditions mentioned on their individual sites.
        1. By ordering fashion products or accessories on Alter-x.com, you agree to pay applicable price to get the delivery of such products. After your order confirmation Alter-x.com shall facilitates the delivery of such products.
        2. You agree that you shall be liable to pay applicable shipping fee, if any, to get the delivery of the products. The shipping fee shall be reflected on the payment page before your final confirmation.
        3. Shipment for the ordered items shall be made within fifteen [15] days, if it is ordered within India, if an item ordered from outside India, in such case it may take fifteen to twenty-one [15-21] days to get the delivery of the product.
        4. While ordering any Products, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the Purchase price. We also may request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products.
        5. You may also request for cancellation for the products that you ordered or booked through Alter x at any time before shipping by logging into your account. Some orders may not be cancelled, as per their specification. your cancellation will take effect accordingly to the Products and their category.
        6. Alter x shall ensure to deliver your order within promised time period, However, if any delay occurred due to manufacturing process, in such case we shall notify you through email. When your order will dispatch, we immediately notify you with shipment confirmation along with tracking number or ID.
        7. For the detailed terms and condition on the shipping, cancellation and refund for a fashion product or accessories, you may visit our “Refund Policy” available on Alter x website.

            You may not access or use Alter-x.com for any purpose other than the purpose for which we make the Alter x Website available. The Website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
            As a user of the Alter-x.com, you agree not to:
            1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
            2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
            3. Circumvent, disable, or otherwise interfere with security-related features of the Alter-x.com, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
            4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
            5. Use any information obtained from the Site in order to harass, abuse, or harm another person.
            6. Make improper use of our support services or submit false reports of abuse or misconduct.
            7. Use the Site in a manner inconsistent with any applicable laws or regulations.
            8. Engage in unauthorized framing of or linking to the Site.
            9. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
            10. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
            11. Delete the copyright or other proprietary rights notice from any Content.
            12. Attempt to impersonate another user or person or use the username of another user.
            13. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
            14. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
            15. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.

            1. You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). And by submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
            2. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.


              You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

              1. Alter x through its Website and Products available on it, may engage in affiliate marketing whereby Alter x receives a commission on or percentage of the sale of Products or Services on or through Alter-x.com. Alter x may also accept advertising and sponsorship from commercial businesses or receive other forms of advertising compensation.
              2. We allow advertisers to display their advertisements and other information in certain areas of the Site. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

                PRIVACY POLICY

                We care about data privacy and security. By using Alter-x.com, you agree to be bound by our Privacy Policy which is posted on our website, which is in consonance with these Terms of Use. Please be advised the Site is hosted in India. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Site, you are transferring your data to India, and you agree to have your data transferred to and processed in India.

                1. These Terms and Conditions shall remain in full force and effect while you use the Website and make a purchase on Alter-x.com. Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
                2. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

                  1. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.
                  2. We cannot guarantee the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website.

                    1. Unless otherwise indicated, the Alter x Website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the India, international copyright laws, and international conventions. The Content and the Marks are provided on the Website “AS IS” for your information and personal use only.
                    2. Provided that you are eligible to use the Website, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

                      LIMITATION OF LIABILITY

                      In no event shall we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the website or making a purchase, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

                      LIMITATIONS OF WARRANTIES

                      By using Alter-x.com, you understand and agree that all Services we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

                      1. Your use of Services will be Uninterrupted or Error-free, that Alter-x.com will review the information and Services delivered through the website for accuracy or that it will preserve or maintain any such information or Services without loss.
                      2. Alter-x.com shall not be liable for delays, interruptions, Service failure, or other problems inherent in use of the internet and electronic communications or other systems outside the reasonable control of Alter-x.com.


                        You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms and Condition of Use; (3) any breach of your representations and warranties set forth in these Terms and Condition of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site.

                        USER DATA

                        We will maintain certain data that you transmit to the Website for the purpose of managing the performance of our Website, as well as data relating to your use of the Website. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site including your User Id and Password. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

                        1. Visiting the Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.
                        2. You hereby agree to the use of contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Website.

                          SPAM POLICY
                          You are strictly prohibited from using the website or any of Alter-x.com information from illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

                          GOVERNING LAW
                          These Terms shall be governed by and defined following the laws of India. Alter x and yourself irrevocably consent that the courts at New Delhi, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

                          DISPUTE RESOLUTION
                          1. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms and Conditions, the Parties agree to first attempt to negotiate any Dispute through Mutual Discussion before initiating arbitration.
                          2. If the dispute arising out of or in connection with this contract is not resolved through Mutual Discussion shall be referred to the Arbitrator following the procedure mentioned in the Arbitration and Conciliation Act, 1996. The number of arbitrators shall be one (1). The seat, or legal place, of arbitration shall be New Delhi, India, India. The language to be used in the arbitral proceedings shall be English.

                          ENTIRE AGREEMENT
                          1. The Terms and Conditions, including the documents it incorporates by reference, constitute the entire agreement between you and Alter-x.com and govern your use of the Services and your Account, superseding any prior agreements between you and Alter-x.com (including, but not limited to, any prior versions of the Terms of Service).
                          2. The failure of Alter-x.com to exercise or enforce any right or provision of the Terms and Conditions will not constitute a waiver of such right or provision.