FAQ's

Experience the anticipation of your AlterX creation with our shipping timeline.

Typically, orders within India are delivered within 15–21 days. As soon as your order is ready for dispatch, we'll send you a confirmation email with your tracking number.

Please note, any potential delays due to the manufacturing process will be promptly communicated.

For inquiries or urgent requests, feel free to contact our customer support at info@Alter-x.com or +91 9873160634.

Elevate your style journey with AlterX, where every moment is as exceptional as our creations.

Placing an order with AlterX is a seamless and delightful process. Simply navigate to our online store at. Browse through our curated collection and select the exquisite pieces that resonate with your style.

1. Explore our exclusive range of high-fashion creations and add your desired items to the shopping cart.
2. Double-check your chosen items in the shopping cart to ensure they align with your preferences. You can adjust quantities or remove items if needed.
3. Once satisfied with your selection, proceed to the checkout page. Here, you'll be prompted to provide your shipping details and preferred payment method.
4. Select your preferred payment method from the available options and complete the secure transaction. Rest assured, our payment process is designed to ensure the confidentiality and security of your information.
5. Upon successful completion of your order, you will receive an order confirmation via email. This email will include a summary of your purchase and an order reference number for your convenience.

Should you encounter any challenges or have specific requests, our dedicated customer support team is ready to assist you. Simply reach out to us at info@Alter-x.com or+91 9873160634.

Thank you for choosing AlterX. Elevate your style with the extraordinary.

At AlterX, we take immense pride in the craftsmanship and quality of our creations. Our items are meticulously produced in renowned ateliers and workshops known for their dedication to excellence and craftsmanship.

We collaborate with skilled artisans and manufacturers, both locally and internationally, to bring you a collection that seamlessly blends innovation with tradition. Rest assured, every AlterX piece is a testament to our commitment to high standards and sophistication in fashion.

At AlterX, we offer a secure and convenient payment process to enhance your shopping experience. Choose from the following payment methods during checkout:

• Credit/Debit Cards: We accept major credit and debit cards, providing a quick and secure transaction process.
• Online Payment Platforms: Explore the ease of online payments through trusted platforms.
• Bank Transfers: For those who prefer traditional banking methods, we provide details for bank transfers during the checkout process.
  

Rest assured that our payment system is designed to ensure the confidentiality and security of your financial information.

If you encounter any issues or have specific payment-related inquiries, our dedicated customer support team is ready to assist you. Simply reach out to us at info@Alter-x.com or +91 9873160634.

Elevate your shopping experience with AlterX, where sophistication meets convenience.

Certainly! At AlterX, we offer the option of wire transfers for your convenience. During the checkout process, you will find detailed instructions on how to proceed with a wire transfer for payment. Please ensure that you follow the provided information accurately to facilitate a smooth transaction.

If you have any specific inquiries or require assistance with the wire transfer process, our dedicated customer support team is here to help. Feel free to reach out to us at  info@Alter-x.com or +91 9873160634.

Thank you for choosing AlterX. We appreciate your trust in our brand, and we are committed to ensuring a seamless and secure shopping experience for you.